Praktisk information

Delivery and Ordering Deadline

All our orders are shipped the same day with DAO if you have placed your order before 2:00 PM from Monday to Friday. We also ship at 9:00 AM on Saturdays and Sundays. DAO delivers 7 days a week, while we only dispatch GLS orders from Monday to Friday.

Your order from is discreetly shipped in a bubble envelope or box, with the sender being our company name Care at Home ApS.

Once your package has been shipped from our warehouse, you will receive an email with a track and trace link. Track your package with DAO here. Track your package with GLS here.

Shipping Rates


With DAO, we offer free shipping on orders over 150 DKK. Otherwise, it costs 29 DKK for both home delivery or delivery to a pick-up point.


With GLS, we offer free shipping on orders over 500 DKK. Otherwise, GLS costs 59 DKK for home delivery or delivery to a pick-up point.


You are always welcome to contact us. Either via the chat box in the corner, by email at, or by phone at +452643 2443. Customer service is open Monday to Friday from 9 AM to 8 PM.


Once you have notified us that you want to cancel your purchase, you have 14 days to return the item to us.

You return your products by filling out the return form

You are responsible for the return shipping costs, and you are liable if there is any damage during transportation.

Terms and Conditions

Can be found here.

Privacy Policy

Can be found here.

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